3. Creating bots
The "Bots" section lets users create bots and do a test conversation between a bot and a responded. A bot is a combination of special blocks where each block has a dedicated function: providing information, choosing a reply option, asking the respondent for information, preparing the final document based on the respondent's replies. You can create a conversation layout by adding the necessary blocks, and you can edit it at any time by simply changing the blocks and the content.
- 3.1 Creating bot layout
- 3.2 Types of blocks
- 3.3 Adding and editing the «Message» block
- 3.4 Adding and editing the «Selection» block
- 3.5 Adding and editing a «Go To» block
- 3.6 Adding and editing the «Pick Data» block
- 3.7 Adding and editing the «Doc.one» block
- 3.8 Adding and editing the «Payment» block
- 3.9 Adding and editing the «Webhook» block
- 3.10 Adding and editing the «Appointment» block
- 3.11 Adding and editing the «Insert» block
- 3.12 Adding and editing the «AI» block
- 3.13 Previewing the dialog with the bot
- 3.14 Bot design
- 3.15 Bot settings