Brendan Brannen

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Activity overview

Latest activity by Brendan Brannen
  • Brendan Brannen created an article,

    3.9 Adding and editing the «Webhook» block

    «Webhook» is a standard block that enables integrating with any service supporting API. So, you can send requests to CRM systems, create tickets in task managers, etc.   Open the Bots section and ...

  • Brendan Brannen created an article,

    5.3 Zoom in/out

    View the whole bot scheme or a certain part of it by zooming in or out. Schemes are opened at a scale 100%. You can change it to any value from 25% to 125% with special buttons or scrolling. Zoomin...

  • Brendan Brannen created an article,

    6.6 /goto command

    An operator can use the /goto command to redirect a conversation to another bot. Enter a conversation. In the text field enter /goto. Choose a bot from the suggested list. The conversation will be...

  • Brendan Brannen created an article,

    3.8 Adding and editing the «Payment» block

    Form.one enables bot payments via «Stripe» service. Working with the Payment block is available when connecting an electronic payment service account in the user profile. In the User Profile\Integ...

  • Brendan Brannen created an article,

    3.5 Adding and editing a «Go To» block

    The Go to block lets users establish connections between different bocks. The system allows users to add a connected block to nodes such as: «Message», «Pick Data», «User Choice», «Doc.one», «Webho...

  • Brendan Brannen created an article,

    7.2 Disabling Doc.one

     Go to the main menu, click on the ⋮ icon next to your name in the bottom left corner of the page, and select Edit Profile. The Profile section will open. Scroll the page to find the Integrations ...

  • Brendan Brannen created an article,

    7.1 Enabling Doc.one

     Go to the main menu, click on the ⋮ icon next to your name in the bottom left corner of the page, and select Edit Profile. The Profile section will open. Scroll the page to find the Integrations ...

  • Brendan Brannen created an article,

    6.5 Sending messages to clients from the chat page

     A user can join the bot's conversation with a client. To do that, open the Conversations section and select the conversation you want to join from the list. A page with conversation details will ...

  • Brendan Brannen created an article,

    6.4 Downloading attachments

     Open the Conversations section. The list of all conversations will open. Find the conversation you want to view and click on it. A new page will open on the "DATA" tab. The tab consists of three ...

  • Brendan Brannen created an article,

    6.3 Viewing conversation data

     Open the Conversations section. The list of all conversations will open. Find the conversation you want to view and click on it. A new page will open on the DATA tab. The tab consists of four sec...