Bahar Ansari

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  • 1.6 Switching system language

    A user can choose the preferred language for their system — English or Russian. While in the main menu, click on the ⋮ icon next to your last name in the lower left corner of the page and select E...

  • 3.16 Bot settings

    Open the Bots section and select the bot you want to edit. Click the Settings tab. Change the name of the bot. Set an assignee in the Assign New Conversations field. Choose from the list of active...

  • 3.15 Bot design

    Users can customize the bot design. Settings are applied without requiring publishing the bot — for the bot used by the link, as well as for the built-in bot. Open the Bots section and select the ...

  • 3.12 Adding and editing the «AI» block

    The AI block searches for the answer to the user's question. The block always works with the current list of bots within the group. The search for a relevant bot is carried out by its keywords. If ...

  • 3.11 Adding and editing the «Insert» block

    The Insert block is similar to the GoTo block with one exception: after the end of the embedded bot, the bot in which the Insert block was located continues to work. Open the Bots section and sele...

  • 3.10 Adding and editing the «Appointment» block

    The Appointment block allows users to make an electronic calendar appointment through a bot. It is connected to the Google Calendar and Microsoft Outlook 365 calendar services, in which the respond...