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3.16 Bot settings

Bahar Ansari
  • Updated
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  1. Open the Bots section and select the bot you want to edit.
  2. Click the Settings tab.
  3. Change the name of the bot.
  4. Set an assignee in the Assign New Conversations field. Choose from the list of active users. The bot author is chosen by default.
  5. In the Send Notifications to field select a variable.
    Note: more than 1 variable can be selected. The listing is separated by commas.


    bot_settings.jpg

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