6.1 Viewing the list of all conversations

1. Open the Conversations section.
2. You'll see the list of all conversations with bots. The list includes conversation title, its status, bot's title, and conversation start date.
3. A conversation can have the following statuses:

• Completed (the last message was displayed; the user answered all questions from the Pick Data, Selection, and Doc.one blocks);
• Interrupted (the conversation was interrupted because a bot got unpublished);
• In process (the last message from the thread hasn't been displayed or the client didn't answer a question from Pick Data, Selection, and Doc.one blocks);
• Operator (an operator joined the conversation).

4. Click on a conversation to view detailed information.

Note: conversations are sorted by their start date.